Frequently Asked Questions
Everything you need to know about bringing nature home.
How do you ensure my flowers stay fresh during transit?
Our bouquets are shipped in specially designed, temperature-controlled packaging with hydration packs to ensure they arrive at your doorstep in peak condition.
Do you offer same-day delivery?
Yes, we offer same-day delivery in select major metropolitan areas for orders placed before 1:00 PM local time. Please enter your zip code at checkout to check availability.
Can I include a personalized message with my order?
Absolutely! During the checkout process, you will have the option to include a custom note that will be printed on a premium card and tucked into your arrangement.
What is your Happiness Guarantee?
If your flowers don't arrive fresh or you are unhappy with your order, please contact our support team within 48 hours for a replacement or a full refund.
How should I care for my flowers once they arrive?
To maximize vase life, trim the stems at a 45-degree angle, place them in cool water with the included flower food, and keep them away from direct sunlight and heat sources.
Do you offer subscriptions for home or office?
We offer flexible subscription plans that allow you to receive fresh seasonal blooms weekly, bi-weekly, or monthly at a discounted rate.